Choosing the right IT development software for customized business applications

December 20, 2019

Enterprises that want to remain significant and competitive in their respective industries must always find ways to innovate their services, products, as well as their internal business processes. The failure to innovate, as history teaches, almost always results in a rapid downward spiral for companies and organizations that grew too confident and complacent with what they had. 

Every organization has its own set of IT processes and practices, all governed by a specific set of policies and standards. All processes must be aligned with the company’s goals and strategies while, at the same time, adherent to compliance and regulations. Companies differentiate themselves from similar companies through its internal processes. 


Equipped with the right IT development software and working with an ideal software development company, you can find ways to further improve your existing processes and discover practices that are more efficient than your current methods. The question you need to ponder on is how to choose the right software development partner.

Steps on How to Choose the Right IT Development Software


IT professionals and software developers share their expertise in the following tips to fill you in with the right information and make the best decision for your enterprise.


1. List Down IT Software Developers with Reliable Business History

There are a lot of IT software developers and firms that excel in every field of programming and coding. However, they may lack the competencies to understand business. Milos Timotic, a full stack web developer based in Serbia, encourages companies to create a shortlist of IT software developers and firms that exhibit business acumen when it comes to choosing the right software development company.

According to Timotic, working with such companies tend to produce better results as these developers are more keen on taking the needs of their clients and turning them into project objectives. Developers who lack business sense are more likely to insist on their own views instead of incorporating their customers’ requirements.

It’s always a good sign when an IT software development company provides you with a portfolio of past projects as well as the contact information of their previous clients. They may also throw in their own ranking of top ITSM tools along with their portfolio.

This makes it easy for you to perform a thorough background check on their skills, experiences, and capabilities as well as gauge the satisfaction of their past customers.

2. Go with Agile

There is a reason why most software development companies use agile methodology. Businesses will grow and evolve and their IT systems must be able to scale along with their growth. With Agile methodology, IT development firms can introduce incremental changes without going through extensive negotiation because they fully understand their clients’ requirements and unique specifications.

By using the Agile approach, software companies and clients enter into a smooth and seamless partnership. You are able to provide your developer all the details of your IT development project and have full control as to how the project is managed. For developers, the Agile methodology allows them to be flexible as requirements shift/change/evolve at any time during product development. They can use a variety of software development tools and techniques as the project requires. Utilizing low-code development solutions also streamlines and expedites the process.

A two week-trial is a standard practice for custom software development firms, especially those that specialize in Agile projects. It is highly recommended that you take advantage of this trial feature for testing purposes and determine if you want to work with a particular firm or take your business elsewhere.

3. Check the Development Team

Once you have narrowed down your choices for software development firms, the next thing you should do is ask about the developers and check their availability. It is always prudent to review the previous works of each member of the development team, especially when your project requires a specific specialization and a unique set of expertise and software development tools.

For further due diligence, you can require companies to furnish you with CVs of developers shortlisted for the team. Their CVs can include all the projects they worked on, their years of experience in a specific field or technology. You want to work with people who actually are experts in their chosen area and who have successfully delivered similar projects in the past.

You also need to note the composition of the team and who will act as a team leader or project manager. Find out how much supervision you need to do and see if they are able to perform their tasks with the least amount of monitoring.

Knowing your team is essential as it helps you contact the right person when it comes to a particular area of the project. A good team is composed of people with well-defined roles and a set of specific responsibilities. It is also a sign that your project will be highly productive, efficient, and organized from beginning to end.

Also, try to determine how the software company will monitor the progress of your project and tasks. Will they use an in-house tracking system or will they utilize an external project management app like Redmine, JIRA, or Trello? Will they provide you daily reports to keep you updated and in the loop? A reliable software development partner is transparent with all its processes and transactions so that everything is addressed and accounted for when it comes to invoicing.

4. Never Go Down the Cheap Road

Cost is a major factor when it comes to choosing the ideal IT development software for your company. You might be tempted to settle for the cheapest deal out there. But most of the time, going cheap can cause you more problems in the long run and cost you more than a few bucks you saved in the first place.

According to a 2018 report of poor quality software development expenses, the overall cost of a bad software project in the United States amounted to $2.84 trillion.  

Software development companies that present you with cheap offers will likely not test their end product for quality issues. You might end up with an IT software with defective codes or a system that is clearly not suited to your work culture.

Technology and culture must come together for a workplace to be highly efficient, organized, and productive. and the same can be said for IT systems. People in your organization will likely not use any app or software that is not founded on your company’s culture.

Another reason why you shouldn't go for cheap offers is that the package doesn’t come with ownership of the source code. That means you’ll just receive a license for the software product although you paid for its development.


Companies that provide cheap development packages have a bad reputation for lack of communication, transparency, and experience. You’ll end up with a product so bad that you will probably need to rewrite or ditch it aside completely.

Bear in mind that you want a cost-effective product. Cost-effective is not necessarily cheap. Rather, it is a good investment that brings in more value and more savings in the long run.

Move into the Cloud

More businesses and organizations are moving their IT processes to the cloud. According to a 2019 report on the cloud ITSM market, the sector will grow significantly from $4.425 billion in 2019 to a staggering $10.38 billion by 2024.

This growth is driven by the increasing popularity of cloud-based services and IT services and processes are no exception.

If you are looking to invest in an IT development software for your company, perhaps going into the cloud is worth your consideration and attention.

Do you have any questions or comments? Feel free to ask our experts.

Hot fixes and cool stuff - Oriana’s low-code platform version 6.6 launched
How can I build my own business applications?
Oriana logo
2019 © Oriana Ltd. All rights reserved.